Terms & Conditions

Terms and Conditions (“Terms”)

Last updated: July 31, 2019

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://twitchoverlay.com website (the “Service”) operated by Twitch Overlay (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Twitch Overlay is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

Returns and Refunds Policy

We do not issue refunds for digital products once the order is confirmed and the product is sent, as these digital products cannot be returned.

Professional Customisation & Custom Design Orders

Professional Customisation, and entirely bespoke or customised design orders, are provided as a service. This service, and the digital designs delivered are non-refundable.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please visit the contact page and complete the form.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.

Downloadable Content

We authorise the use of our downloadable content, both Free and Premium, for personal use only. If you wish to use our content in any other context, including as advertising or promotional materials, you will require expressed written permission from TwitchOverlay.com which can be requested via our contact page.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply. The terms and conditions of any other “Promotions” are independent of this agreement.

Affiliates and Affiliate Marketing

All standard Terms apply, but in addition the following should be noted and accepted for those joining the site as Affiliates:

  • Once approved (at the discretion of TwitchOverlay.com), Affiliates can access features to generate links and campaigns, and download marketing graphics and videos provided by us.
  • At the discretion of TwitchOverlay.com, some select Affiliates and will receive discount codes that grant savings on designs.
  • When a visitor clicks through a link and/or uses a discount code on TwitchOverlay.com, a predefined percentage of that visitor’s purchase will be credited to the Affiliate.
  • Affiliates who reach and exceed the payment threshold of $10.00 USD on verified sales will receive payments at the start of the month.
  • Afformentioned payments may however be held indefinitely until sales can be verified.
  • An affiliate may not use their own referral link to make purchases on TwitchOverlay.com
  • Affiliates shall comply with all applicable laws pertaining to their region, state, and country. When in doubt Affiliates should designate marketing content as an “advertisement” or “ad” for full transparency.
  • TwitchOverlay.com reserves the right to revoke Affiliate status at any time.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Twitch Overlay and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Twitch Overlay.

Unless expressed written permission is given, you may not alter the content provided beyond personalising text, and color-shifting (adjusting the overall color from one to another). Changing the structure and shape of any graphic provided in downloaded content is forbidden. This does not include enlarging or shrinking a graphic to fit a required purpose, which are permitted.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Twitch Overlay.

Twitch Overlay has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Twitch Overlay shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Twitch Overlay and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Twitch Overlay, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Twitch Overlay its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Twitch Overlay ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Twitch Overlay or any person for whom Twitch Overlay is responsible, and even if Twitch Overlay has been advised of the possibility of such loss or damage being incurred.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Need help with your stream overlay?

With over 150 stream graphics available, this can all get a little overwhelming. Perhaps you don't know your Twitch overlays from your stream alerts, or what exactly Professional Customisation means on our stream design pages. Well, take a look at our guides section.

Stream overlays with a personal service

My name's Lou and since 2014 I've designed & maintained everything you see, from website to stream overlays. Twitch Overlay isn't impossibly large teams with zero accountability - any order or contact you make, you're talking to me and me alone so feel free to get in touch.

  Free stuff in our newsletter

Our newsletter is quite literally just an excuse for us to give away paid content. Over the past year we've given away VX Pro Chroma, Razor Purple, and Carbon stream overlays (each worth between $10-12) simply as a thanks for being subscribed. And when we're not doing that we're putting exclusive discounts in there, so generally it's a win-win.

Cool, sign me up!

  Earn money as an affiliate

If your stream is picking up a little momentum and you're looking into ways to monetize, consider giving our affiliate program a try. The minimum requirements to join are very fair, and as you grow and refer more people our way, we'll bump up your cut! Plus once you become a preferred affiliate you can request any overlay at no cost.

Take a look