Here’s a few commonly asked questions about ordering from Twitch Overlay. If you can’t find an answer here, feel free to get in contact.
How quickly will I get my designs?
If you’re purchasing an Instant Download, then a link will be provided that you can access straight away. If you opted for Professional Customisation then you can expect your customised designs to be emailed to you within a maximum of 24 hours, but normally quicker.
What do you send me when I buy a stream overlay?
Instant Download Purchase: Everything you see in the preview will be provided in individual parts (transparent .PNGs) – this means you can arrange things exactly how you want in OBS/xSplit. This download normally includes .PSD(s), for you to edit details if you’re confident enough using Photoshop.
To see exactly what’s included in your Instant Download, please look at the Download Details box in the right sidebar of your product page
Professional Customisation: When you order professional customisation I’ll send you all elements of the overlay as separate graphics, like in Instant Downloads, only customised with your name and social info.
When do you work?
Standard businessy sorta times. Monday to Friday, 9AM to 6PM (GMT). I’m based in London, UK.